Contact

Contact us

The fastest way to reach us is email. Write from the address on your account if your message is about it.

• Support and feedbackAccount help, billing questions, suggestions.
  admin@citizenleap.com
• Wrong or outdated answerTell us the country, the question and the official source. Subject: Question correction.
  Report a correction
• Privacy requestsAccess, correction, deletion or a grievance. Subject: Privacy grievance for complaints.
  Send a privacy request

We cannot answer questions about your own immigration case or eligibility. Civica is independent of every government, so please contact the official authority for those.

For payments, receipts and refunds you can also use the links in your Paddle receipt email. See the Terms and Privacy Policy.